FAQ
Answers to common questions about using WNLQ9.
Quick answers
Why can’t I see prices?
Prices show when you are logged in with a confirmed account. If you just registered, tap the link in the confirmation email first, then log in again.
How do I save bottles to a list?
On any product, tap “Save to list” and choose a list, or create a new one there. To manage your lists, go to wnlq9.shop/account/lists, where you can also type a name and tap “+ New list”.
What is the Verified list?
If you are a customer of our partner store and registered with the same email, your Verified list shows the bottles linked to that email. Find it at wnlq9.shop/lists/verified.
How do I change my username, photo or password?
Go to Account settings (wnlq9.shop/account/settings). Edit your username and tap “Save changes”, or tap “Upload photo” to set a profile photo. To change your password, tap “Forgot password?” on the Log in page.
Is WNLQ9 a shop?
No. WNLQ9 is a product information and community platform and does not sell alcoholic beverages.
How do I find bottles that match my taste?
Use Find Your Match (wnlq9.shop/finder). Start “By food” or “By category” and answer a few short questions to see styles and bottles that match.
How do I delete my account or data?
Message our team on LINE with the email you registered with and ask to delete your account. We delete it and confirm within 1 working day.